How to log in

If you are having trouble logging in, please check these common problem areas:

If you cannot log in after checking these steps, please try using a different web browser, to see if that resolves the problem. If you still cannot log in after trying an alternate browser, please email pobox@pobox.com with your pobox alias, your forwarding address, and your web browser information.

I forgot my password

If you have access to your forwarding address, you can reset your password by using our forgotten password form. It will send an email to your forwarding address, with a link that will let you reset your password.

If you do not have access to your forwarding address, you will need to email pobox@pobox.com to have your password reset. It is necessary to confirm your identity, so if you can remember your authentication question, sending the answer with your password request will expedite the confirmation process.